MR-GIL
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The per seat pricing model has been the bedrock of the software as a service industry for over two decades, but its reign is officially coming to an end. The rise of autonomous AI agents that can perform complex tasks without human intervention has rendered the old metric obsolete. Why would a company pay for […]
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<div>There was a time when comparing SaaS products was fairly straightforward.</div><div></div><div>You looked at the features, checked the pricing, read a few reviews, and picked the tool that seemed to offer the most for your money.</div><div></div><div>AI has made that process a lot messier.</div><div></div><div>Two products can have almost the same feature list but behave completely differently once […]
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SaaS pricing used to be one of the easiest ways to compare software. Today, it’s becoming much harder, especially with AI products introducing usage limits, credits, seats, add-ons, and different levels of automation.The cheapest tool isn’t always the best value, and the most expensive one isn’t necessarily the most capable. Buyers are starting to look […]
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The software as a service industry is facing its most existential threat since the model was invented. The rise of agentic AI has triggered what industry insiders are now calling the SaaSpocalypse, a seismic shift that wiped over 285 billion dollars in market value from SaaS companies in just 48 hours during February 2026. This […]
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<div>Software development is entering a new phase.</div><div></div><div>For years, developers relied on programming languages, frameworks, IDEs, documentation, and search engines to turn ideas into working software. AI has now added another layer to that process, and the change is becoming much bigger than simple code autocomplete.</div><div></div><div>In 2026, AI coding agents are increasingly being used to plan […]
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SaaS HQ is a great resource for keeping up with the fast-moving SaaS space. With so many new tools launching every day, having a place that brings together useful news, reviews, and insights can make discovering the right software much easier. The focus on practical information is especially valuable for founders and teams trying to […]
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I Recently Reviewed a SaaS Product — Here’s What I Look For I’ve been reviewing different SaaS products lately, and one thing keeps standing out: a long feature list doesn’t necessarily mean a better product. When reviewing a SaaS platform, I’m more interested in what happens when you actually use it. Does it solve the […]
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How Well Does Chatbase Balance AI Automation With Human Support? One of the biggest challenges with AI customer support isn’t simply automating conversations. It’s knowing when AI should handle an issue and when a human should take over. This is where Chatbase’s approach is interesting. AI can handle repetitive questions, provide information from a company’s […]
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AI customer support is becoming one of the biggest topics in SaaS. Businesses are looking for ways to respond to customers faster, reduce repetitive support work, and provide help around the clock. Chatbase is one platform that has attracted attention in this space because it allows businesses to build AI agents that can interact with […]
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I’ve been following the direction that AI customer support platforms are taking this year, and one trend keeps showing up: one AI agent deployed across every customer channel. On paper, it sounds like a huge improvement. Instead of maintaining separate chatbots for your website, email automation, WhatsApp, or voice, you manage one AI agent with […]
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Chatbase’s REST API (v2) lets developers create, train, chat with, and manage AI agents programmatically. Key features include agent management, real-time streaming responses, conversation handling, and custom action support, all secured with API keys.For testing, the Playground provides live previews of agent behavior across channels, while Compare mode evaluates different models side-by-side. You can also […]
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Which SaaS Products Are Actually Delivering Value? With so many SaaS products competing for attention, it can be difficult to tell which ones are genuinely useful and which ones simply have impressive feature lists. A product delivering real value should make a noticeable difference in how a business operates. One of the biggest indicators is […]
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Hey everyone, With all the noise around “agentic AI” completely replacing support teams, I decided to do a deep dive and review Zendesk’s updated AI suite. Our team has been testing their core AI Agents, Copilot, and QA features. Zendesk markets an ambitious roadmap, claiming they can automate up to 80%+ of your interactions. But […]
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Naïve, a unified API and serverless operating stack for autonomous companies, closed a $28.5M series A on August 6, led by Nexus Venture Partners, with Y combinator, Zetta,and Liquid 2 joining in. The pitch: Infrastructure that let’s AU agents handle incorporation, financial management, cloud compute, and multi-agent orchestration, basically the operational backbone for companies that […]
