I think with Chatbase, that is their ultimate goal, to have everything under one roof. We’ll start seeing other platforms doing the same in order to compete. Having everything under one banner creates some sought of synergy among the features that you would not get if they were separate.

Without actual experience with the platform, it is quite difficult to gauge whether or not it it compatible with you business. If only there was a way to make the AI agent have the ability to adapt. This would make the point of having to make a choice moot in the first place as the agent would just adapt to the needs of both the business and the clients.

I’ve been seeing this a lot too but I think most companies are just moving with the times. Its becoming more and more hard to ignore the positive effects of an AI agent. Unless you get with the program, you will be left behind by your competitors. What is the use of working harder just achieve the same results as one who isn’t.

When it comes to shopping, it should be fairly easy for chatbase. It all about helping find and order products. Chances of being asked challenging questions that require human intervention are quite minimal.