I’d look for a niche where people are still relying on spreadsheets, emails and repetitive manual work then build an AI product that connects those pieces into one workflow. The best opportunity might not be the most exciting problem on paper but the one where removing that daily friction creates obvious value for the customer.

Specialization may become more important as the product gets more complex. A single agent might work well early on, but as support, sales, onboarding and operational tasks grow, separating those responsibilities could make each workflow more reliable and easier to improve. The challenge is doing that without making the user experience feel fragmented.

The natural language approach could make agent management much better for teams that are constantly tweaking their setup. Being able to ask for an update, review what changed and approve it without digging through several menus sounds practical. It would be enticing to see if it also makes troubleshooting and improving the agent faster over…

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Another benefit is how AI agents can help teams standardize the way work gets done. Rather than relying on different people to remember every step or carry out the same situation differently, the agent can follow defined processes consistently. That can be useful in support and operations, where small inconsistencies can quickly turn into…

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