The part about serendipity really got me. Sometimes I’m not even looking for anything specific, then I randomly come across something and think, “Wait, I actually like this.” But if the algorithm keeps showing me more of what I’ve already clicked on, it can start feeling less like personalization and more like being stuck in a loop. I’m curious…

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I think the $100/month limit makes this a more interesting comparison because it forces you to look beyond the feature list. A tool can be cheap to start with but become expensive once usage and integrations grow. I’m also wondering how much people value ease of switching. If a chatbot is working well but becomes harder to manage as the business…

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