Chatbase is particularly interesting for the under $100 budget because its Hobby plan is currently $40/month and it includes advanced models, 700 message credits, integrations, analytics and attachments. But regardless i think the $100 budget makes the comparison interesting and a cheap chatbot that still doesn’t function optimally might end… Read more

I would go with Ada for this because i really like that it’s focused on taking repetitive support questions off the customer support team’s plate rather than just being another generic chatbot on the support webpage but if I’m being practical I think the bigger test is what happens a few months into the launch. Does it stay accurate, how much… Read more

The first thing every sane producer builds when considering building a SaaS should be a consumer community where your customers can come together and discuss various features about your SaaS which would in turn give you insight about what works and what doesn’t. Its important to have genuine users in this community because only then would…

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The interesting thing about both approaches would actually be that customers don’t get to know how many AI agents are working behind the scenes to resolve their issues. They may just say here’s my problem and they take a back seat while the AI or AIs handle the problems. As long as they get results that works well for them, and also you figure… Read more

Its very important to me to backstage your AI assistant. Think of it like putting your AI assistant under supervision because when you’re managing an AI Agent everyday, you need to collect some data like what the AI struggled with, which particular problems was it not able to assist or how long did it take before it rendered assistance. You… Read more

An AI agent is only as good as the information you give it, so when you see an AI agent in a SaaS that’s ticking all the boxes and helping people resolve issues, you’ve seen an AI tool that gets updated at almost every opportunity. That kind of maintenance is what keeps the AI functioning at high efficiency

In the past SaaS used to be about giving people better tools but right now all that has changed because people are starting to expect software to actually do the work for them instead of just giving them tools to do the work. The more work you let AI do, the more you expect it to get it done right. If the only function of an AI is giving… Read more

A useful angle here would be to focus on what happens after the AI gets deployed, that goes beyond feature comparison and into real support. It’ll be good to know how much work the team has to still handle themselves after the AI takes charge, would they have to also deal with another layer of support the AI creates or would they find ease… Read more

For me it was consistently posting on Reddit that got me a thousand plus users. They were days were i had no turnout at all and i would just stare at my screen waiting, hoping for someone, anyone to just add to my traffic but nothing was happening. I got the idea through a sub i came across and started initiating discussions about the solutions… Read more

You see that continuation flow that happens when a customer has a complicated problem and has to be handed off to a human on chatbase has to be one of my most favorite features with it, instead of making the customer start over with the human agent the complaint was handed off to, the conversation would simply be sent across with the… Read more

At first glance this sounds great because the AI feels like it was made specifically for that business but then the more important features and instructions you customize to it, the more things you have to look out for especially during an update. Another reason this might prove tasking is that SaaS companies are constantly upgrading and… Read more

There’s two sides to this coin and one of them is the community that would’ve been built by a waitlist and the early users on standby waiting to test the features of the product. But overall even without a waitlist you can still get real customers immediately ready to test the product and give you feedback so depending on what you want to… Read more

There’s one i came across recently while i was trying to delve into the data analytics space. Its a collaborative workspace for data science and analytics that lets teams turn raw data into interactive knowledge that’s easy to understand and fun to watch, its called Hex. Inasmuch as some really cool SaaS products don’t get the attention…

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Besides the availability in some foreign regions, stripe is one very useful SaaS i can vouch for when it comes to making financial transactions especially with platforms like X (formerly twitter). Its no surprise to me that its on this list however very rarely talked about in most spaces because not alot of people know about it. There’s a ton…

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The interesting thing here is that Chatbase seems to be moving from just answering customer questions and some of the actions and procedures are probably the clearest examples. An AI assistant that gives you an answer is useful but when it can connect to other tools and actually follow a process, it starts becoming part of how the support… Read more

AI is simply giving small teams tools that used to be available mainly to big companies. It is helping small businesses give customers the kind of support that used to require a huge company and a big support team but humans are still very much important because if someone has a serious complaint or an unusual problem, a human would be much…

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This one time i came across an AI feature on a popular game i usually played with my friends a while back and it was actually very annoying because it kept getting in the way of some really important toggles. It did have its perks though, sometimes when you got stuck at a particular level it offered a subtle hint rather than showing you what to… Read more

The main focus here shouldn’t be that brands should always use different prices, but that they should stop assuming one price works on every platform or product sales avenue,If the costs and customers are different, the pricing should also be different too and that deserves a closer look into because alot of brands just quote a product a…

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