What features do you wish Chatbase would add?

I’ve been exploring Chatbase and I’m curious about what features users feel are still missing. The platform already offers a lot for building and deploying AI agents, but there’s always room for improvement as customer expectations and AI capabilities continue to evolve.

For example a built-in live agent inbox would make the transition from AI to human support much smoother. When an AI agent is unable to fix an issue or recognizes that a customer needs an assistance, the conversation could be transferred to a human agent within Chatbase. Support teams could view ongoing conversations, assign chats to specific agents, respond in real time, and track unresolved issues without relying on external helpdesk software. This would create a more complete customer support experience within one platform.
I’d also love to see more advanced branching logic. Structured, multi step conversations flows that follows strict rule based paths rather than relying on generative Ai.
I’m also interested in more flexible or fixed budgeting options to prevent unexpected credit overages when message volume spikes.
Finally, Including white labeling across Chatbase plans would be a good addition, mainly for businesses deploying Ai agents for customers. Being able to remove platform branding without paying an additional monthly fee would make the service more professional.