I think the biggest shift here is moving from comparing features to comparing outcomes. AI-native SaaS becomes much more interesting when it can actually complete work instead of simply adding another layer of automation or generating text. Customer support, business operations, and sales seem especially well positioned because there are so many repetitive, rule-based workflows that AI agents can handle end-to-end. The key will be proving measurable ROI while maintaining reliability, security, and human oversight. The best alternative in 2026 may not be the tool with the longest feature list, but the one that eliminates the most unnecessary work.