Chukwuemeka Praises
August 22, 2026 at 1:13 pmRank: Reply To: Chatbase Forum: A Practical Guide to AI-Powered Customer Support
Absolutely. File attachments can make AI support much more effective by giving agents real context instead of relying only on text descriptions. And using support conversations as product feedback creates a valuable loop: better support → better insights → better product → fewer support issues.