Alexander
September 26, 2026 at 9:04 amWe went through the same demo fatigue last year. Ended up choosing Chatbase specifically because we could go live in a day, not weeks. The honest answer: accuracy is purely a function of how clean your docs are. We spend maybe two hours a week tweaking articles. It didn’t eliminate tickets, but it did kill the repetitive “how do I reset my password” noise. If you have a small team and want to test the waters without a massive implementation project, it’s a solid starting point. Just go in expecting to maintain the knowledge base, not set it and forget it.