I agree with this. Automation is definitely a big advantage, but I think consistency becomes more valuable once the AI agent is actually being used in production. Having the same process followed every time, without someone forgetting a step or losing important context, can make a real difference. It also gives teams more time to focus on the problems that actually need human attention. The key, though, is making sure the agent has good instructions and up-to-date information, because consistency isn’t very helpful if the information it’s using is wrong.