I like the consistency point, but I think there’s another benefit that only becomes obvious after using agents for a while. They can expose how messy a company’s processes actually are. When a human is doing the work, people often fill in the gaps with experience and common sense, so nobody notices that the process itself is unclear. An AI agent can’t quietly guess forever.<div>That can be uncomfortable, but it’s also useful. If the agent keeps asking the same question or making the same mistake, it might not be an AI problem at all; it could be a sign that the company never had a clear process in the first place. In that sense, AI agents aren’t just automating work,they’re forcing businesses to finally document and rethink how that work gets done.</div>