Joseph
September 21, 2026 at 5:59 pmAI agents are changing SaaS in another interesting way. Users may start caring less about how many features a product has and more about how little they actually have to think about it. A dashboard can have 50 useful features, but if an agent can quietly handle the five things I normally spend an hour doing, I probably won’t care about the other 45.<div>The funny part is that this could make SaaS products feel simpler on the surface while becoming much more complicated underneath. The user just wants to say, “Take care of this,” and trust that it gets done. So maybe the next generation of SaaS won’t compete by giving users more buttons, but by giving them fewer reasons to click anything at all.</div>