What I find most interesting is how AI agents are changing what SaaS is actually selling. Instead of paying for a set of tools and then having to figure out how to use them, you start paying for an outcome and let the software handle more of the process itself. That can make products way more useful, but it also raises the bar for accuracy and trust. If the agent is making decisions or taking actions for you, even small mistakes matter a lot more than they would with a regular software feature.