Clear Search
Clear Search

Bernice David

August 22, 2026 at 4:24 am
Press 1 for Sales 135 AI Coins
Rank: Reply To: Can Chatbase Actually Resolve Support Issues, Not Just Answer Questions?

Exactly. I think resolution rate is becoming a much more meaningful metric than simple ticket deflection.
A chatbot that answers 80% of questions sounds impressive, but if customers still need a human to actually complete the task, the business hasn’t eliminated much of the work.

Report

Harassment or bullying behavior
Contains mature or sensitive content
Contains misleading or false information
Contains abusive or derogatory content
Contains spam, fake content or potential malware

Block Member?

Please confirm you want to block this member.

You will no longer be able to:

  • See blocked member's posts
  • Mention this member in posts
  • Invite this member to groups
  • Message this member
  • Add this member as a connection

Please note: This action will also remove this member from your connections and send a report to the site admin. Please allow a few minutes for this process to complete.

Report

You have already reported this .