I’ve been looking into the latest Chatbase Shopify integration, and what interests me most is how much useful store context the AI can access. Being able to work with product information, customer details, order tracking, and cart related information could make the agent much more useful than a basic FAQ chatbot.The part I’d be most interested in hearing about is real world performance. Does it actually reduce repetitive support tickets and help customers resolve issues faster? I’d also want to know how smoothly it handles cases that require human escalation.

• This reply was modified 4 weeks ago by  Gilbert.