IWUJI

September 14, 2026 at 8:58 am

I think that’s the interesting part about Chatbase right now. It’s starting to feel less like a tool for simply answering questions and more like something that can actually sit inside the support workflow. The Actions and human handoff especially make a big difference because customers usually need something done, not just another AI-generated answer. The real test, though, will be how well all of this works once teams are using it at scale.