Eunice Mimidoo
September 9, 2026 at 1:25 pmI agree with all of this but I wouldn’t say the problem is something vendors ‘don’t talk about.’ Enterprise buyers have been dealing with integration and workflow issues since forever. AI voice just makes those problems more visible because people expect the AI to magically connect everything. Despite all these problems, this is actually why enterprise voice AI is getting interesting. The model itself is becoming less of the problem which means companies can focus on workflow engineering, integrations and governance. That’s a much more solvable problem than making the AI smarter.