Bernice
September 9, 2026 at 10:27 amThe technical integration can usually be solved. The harder questions are: What should the AI be allowed to do? When should it step in? When should it stay out of the way? And what happens when it gets something wrong? I would also add ongoing maintenance as an underestimated challenge. Once AI is embedded into a SaaS product, it becomes another system that needs monitoring, testing, updated context, permission controls, and continuous improvement.