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Cherish

September 7, 2026 at 9:19 am
Press 1 for Sales 185 AI Coins
Rank: Reply To: Are AI sales Agents Optimizing at the Detriment of Customer Experience?

AI can be good at following a sales process, but that doesn’t always mean the customer has a good experience. Sometimes people just want a clear and helpful answer, not a scripted sales pitch. The challenge is getting AI to balance making sales with actually helping customers.

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