Joanna Chinaza
September 4, 2026 at 7:24 amRank: Reply To: More AI, Same Old Problems: What’s Happening With SaaS
AI features should be a bonus not a substitute for a solid core product. If the basic experience is slow, confusing or undependable, adding AI won’t fix the underlying issues. I’d prioritize usability and reliability first, then judge AI based on whether it really improves the user experience.