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IWUJI DANIEL

September 1, 2026 at 8:36 am
Press 1 for Sales 75 AI Coins
Rank: Reply To: Many Customers Dont Care How Smart Your AI is.

Exactly. A high automation rate means very little if the AI fails badly when it encounters an edge case. I’d judge an AI support tool by its resolution rate, accuracy, and how smoothly it recognizes its limits and hands the conversation to a human

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