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Bernice David

August 31, 2026 at 12:44 pm
Press 1 for Sales 135 AI Coins
Rank: Reply To: The Customer Support Memory Problem: Will AI Customers Be Better Than Company

AI support memory should be intentional rather than unlimited. Remembering past issues, troubleshooting steps, and commitments can prevent customers from starting over, but clear rules around retention and updates are essential.

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