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Cherish

August 21, 2026 at 3:56 pm
Press 1 for Sales 185 AI Coins
Rank: Reply To: Would you trust an AI-native help desk over Zendesk or Intercom?

I switched from Zendesk to an AI-first tool last year, and honestly the biggest win wasn’t the AI answering questions, it was not having to jump between two different systems to see the full conversation. I kept a lot of our old Zendesk workflows because rebuilding them from scratch would’ve taken months.

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