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Olorundare

August 29, 2026 at 8:57 am
Press 1 for Sales 50 AI Coins
Rank: Reply To: The Customer Support Memory Problem: Will AI Customers Be Better Than Company

The value of memory in AI support lies in selectively retaining information that improves customer experiences, such as past issues, troubleshooting, and company commitments. Clear rules must govern what is stored, how long it remains relevant, and when it is updated or discarded.

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