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Olorundare

August 29, 2026 at 8:53 am
Press 1 for Sales 50 AI Coins
Rank: Reply To: The Future of Customer Support: AI, Humans, or Both?

The future of customer support isn’t replacing humans with AI, but using AI to handle routine issues, take meaningful action, and escalate complex cases with full context. This can improve both customer experience and agent productivity.

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