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MR-GIL

August 29, 2026 at 8:18 am
Press 1 for Sales 480 AI Coins
Rank: Reply To: The Customer Support Memory Problem: Will AI Customers Be Better Than Company

The challenge is getting the balance right. Too little memory and customers still have to repeat themselves. Too much memory and you risk privacy concerns or the AI relying on outdated information. The sweet spot is remembering enough to be helpful without overstepping.

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