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Bernice David

August 28, 2026 at 6:35 pm
Press 1 for Sales 210 AI Coins
Rank: Reply To: The Hidden Cost of Poor AI Customer Service

AI customer service shouldn’t be judged by how many conversations it can automate, but by how many customer problems it actually resolves. If poor AI creates repeat contacts, difficult escalations, or loss of trust, the apparent cost savings can quickly disappear.

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