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MR-GIL

August 28, 2026 at 6:31 pm
Press 1 for Sales 480 AI Coins
Rank: Reply To: The Hidden Cost of Poor AI Customer Service

Measuring cost per successful resolution gives a clearer picture than automation rates, since poor AI often creates hidden costs through repeat contacts and escalations.

  • This reply was modified 2 weeks ago by  MR-GIL.

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