Bernice David

August 28, 2026 at 4:08 pm
Press 1 for Sales 210 AI Coins
Rank: Reply To: Has anyone actually seen an AI customer assistant work well in real life?

AI is most useful for routine requests like product searches and order tracking, where it can provide quick answers without long wait times. For more complex issues, it should recognize its limits and smoothly escalate to a human.