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Joanna Chinaza

August 28, 2026 at 4:08 pm
Press 1 for Sales 415 AI Coins
Rank: Reply To: Has anyone actually seen an AI customer assistant work well in real life?

I’ve seen similar setups, and I think they work best for simple, repetitive questions. The real test is what happens when the issue gets complicated. If the AI can solve the easy stuff quickly and smoothly hand off the difficult cases to a human, then it genuinely saves time instead of just adding another step.

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