Chukwuemeka Praises
August 28, 2026 at 2:16 pmRank: Reply To: AI Customer Experience: How Artificial Intelligence Is Changing the Way Business
One thing I think is often overlooked is the quality of the knowledge behind the AI. Businesses can have a very capable model, but if it’s information is outdated or incomplete, the customer experience will still be poor. Good ai support depends as much on the underlying business data as the model itself.