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Chukwuemeka Praises

August 28, 2026 at 1:59 pm
Press 1 for Sales 500 AI Coins
Rank: Reply To: How much personalization is too much?

Personalization becomes uncomfortable when it feels like the company knows more about you than needs to. Using information to make a customer’s experience easier is helpful; using every available piece of data just because you can isn’t. There needs to be a balance between relevance and privacy.

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