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Chukwuemeka Praises

August 28, 2026 at 1:29 pm
Press 1 for Sales 500 AI Coins
Rank: Reply To: Does faster AI support mean better CX?

Not necessarily. Speed is valuable, but a fast wrong answer can be worse than a slower accurate one. I think the real goal is fast resolution, not just fast responses. If AI can answer quickly while understanding the customers context and knowing when to involve a human, that’s where it really improves CX.

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