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IWUJI DANIEL

August 28, 2026 at 1:25 pm
Press 1 for Sales 150 AI Coins
Rank: Reply To: How much personalization is too much?

The line is expectation, not availability. Just because the data exists doesn’t mean it should be used, the real test is whether a customer would be surprised the AI knew it. The best personalization stays invisible, it just quietly removes friction instead of announcing how much it knows.

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