I agree. The ability to actually take action is what separates a useful AI support platform from a more advanced FAQ bot. Features like procedures, integrations, and human handoff can make a big difference when the goal is reducing the workload on support teams.
Report
There was a problem reporting this post.
Block Member?
Please confirm you want to block this member.
You will no longer be able to:
See blocked member's posts
Mention this member in posts
Invite this member to groups
Message this member
Add this member as a connection
Please note:
This action will also remove this member from your connections and send a report to the site admin.
Please allow a few minutes for this process to complete.
