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Bernice David

August 27, 2026 at 5:35 pm
Press 1 for Sales 245 AI Coins
Rank: Reply To: Will customers eventually prefer AI support over human agents for simple iss

Most customers already prefer AI for simple issues, as long as the bot actually works and passes them to a human the moment things get complicated. People generally don’t care who or what solves a simple problem. They just want it resolved quickly and accurately.

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