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Bernice David

August 27, 2026 at 5:34 pm
Press 1 for Sales 320 AI Coins
Rank: Reply To: Will customers eventually prefer AI support over human agents for simple iss

I don’t think customer service will ever be fully automated. No matter how advanced AI becomes, it would be almost impossible to predict every issue a customer might raise. Customer needs and expectations constantly change, and humans can be unpredictable.

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