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Bernice David

August 27, 2026 at 5:25 pm
Press 1 for Sales 245 AI Coins
Rank: Reply To: AI Customer Service: Real Savings or Just New Costs?

That’s the right question to ask, because ROI isn’t just about cost savings anymore. What I’m seeing more of is companies using AI to unlock revenue, not just protect it. Faster replies = fewer abandoned carts. 24/7 availability = capturing leads after hours. Better self-service = higher retention.

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