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MR-GIL

August 27, 2026 at 2:58 pm
Press 1 for Sales 480 AI Coins
Rank: Reply To: Chatbase in 2026: When AI Sounds Sure but Gets It Wrong

A confident wrong answer is way worse than just saying “I don’t know.” Trust takes a hit when customers act on bad info, so clear uncertainty and smooth human escalation matter just as much as getting it right.

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