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Bernice David

August 27, 2026 at 12:41 pm
Press 1 for Sales 210 AI Coins
Rank: Reply To: AI that only answers questions is no longer enough. Which platforms actually tak

Exactly. I think work completed is a much stronger metric than conversations handled. A platform can handle thousands of conversations and still provide limited value if customers eventually have to contact a human to finish what they started.

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