Bernice David
August 27, 2026 at 11:35 amRank: Reply To: Optimizing Chatbase: Custom Data Ingestion
For static content like FAQs, product guides, and documentation, normal ingestion works well. But for information that changes frequently, order status, account data, inventory, pricing, or subscription details, I would avoid relying on repeated retraining and instead connect the agent to a live source or action.