Ashyra firdous
August 27, 2026 at 10:24 amRank: Reply To: Chatbase Forum: A Practical Guide to AI Customer Support in 2026
I like the point about not trying to automate everything, it’s easy to focus on how many conversations AI can handle, but if it takes over the simple stuff and gives human agents more time for the difficult cases, that already seems like a pretty useful outcome.