Ashyra firdous
August 27, 2026 at 9:08 amRank: Reply To: AI Customer Experience: How Artificial Intelligence Is Changing the Way Business
This is actually a really interesting point, i think AI can make customer support much faster, but the experience still depends on how well it understands the customer’s situation if it can handle the simple stuff and then smoothly bring in a human when needed, that’s where it becomes genuinely useful.