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Gilbert Excel

August 26, 2026 at 4:16 am
Press 1 for Sales 75 AI Coins
Rank: Reply To: AI Customer Experience: How AI Is Changing the Way Businesses Support Customers

The key takeaway here is that AI shouldn’t be measured by how many conversations it handles, but by how much friction it removes. When AI has the right integrations, context, and human backup, it can genuinely improve the customer experience.

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