Gilbert Excel

August 25, 2026 at 8:03 pm
Press 1 for Sales 150 AI Coins
Rank: Reply To: Chatbase Forum: A Practical Guide to AI Customer Support in 2026

The biggest shift is that AI support is becoming more proactive and capable.          It’s not just about answering FAQs anymore it’s about understanding context, taking action, and delivering consistent support across channels.