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Gilbert Excel

August 25, 2026 at 8:04 pm
Press 1 for Sales 75 AI Coins
Rank: Reply To: Would you trust an AI-native help desk over Zendesk or Intercom?

The shift is definitely happening. AI is moving from being an add on for help desks to becoming a core part of the support workflow. The interesting part will be seeing how platforms balance automation with the human touch.

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